Exchange, Refund, and Cancellation
First things first
First of all, we'd like to inform you that all our t-shirts are 100% Cotton, Bio-washed, and are made of heavy 180 GSM material as opposed to 160 GSM which sold by many other stores online. Our prints are also very durable and will last the life of the t-shirts.
To avoid any size discrepancies, always check the size chart before buying.
We have a very low return rate of 2%. So for every 100 t-shirts sold, 2 customers return for exchange with different size. In most cases it's because they didn't look at the size chart. So please check the chart if you are not sure. However, we will never compromise on quality. If you don't like the product, we will give you a full refund.
In case of damaged goods or size issues with the apparel, please initiate the shipping of the product(s) to the below address within 5 days of receiving the product preferably using India Post's Speed Post service or any other national courier service and let us know about the same. Your return courier expense will be compensated with a Rs.100 TEEZ Discount Coupon.
We recommend Post Office of India's Speed Post service because it's the most cost effective for you. Irrespective of your courier expense, you will get a Rs 100 coupon code even if it was low.
Cancellation & Refund:
After placing the order, customers can cancel their order within 3 hours if he/she wish to. The amount will be refunded through NEFT within 7 working days.
If the product had been already delivered to the customer. He/she should initiate the return within 5 days from the day of delivery. Pickup service is not provided. The customer is expected to send the courier back at their own expense preferably using India Post's Speed Post service. The refund will be initiated after receiving the product back in our office. Feel free to get in touch with us if you have queries at email@example.com
Your can expect a reply from us within 24 hours.
54/55, 3rd Floor A, Varathapuram 2nd Street,
Kottur, Chennai - 600085